CountPlus and CountIR – Battery Replacement and Error Messages

• CountIR (3-buttons) – CR2032  
• CountPlus (9-buttons) – CR2450 
• TruSense (no keypad) – no internal battery

The SeeSnake CountIR was in service from 1999 - 2008. It has a three-button interface and can overlay time, date, distance, and text titles (company name, for example). When used with a CS or CSx series monitor you’ll need to use the CountIR Distance overlay but you can turn off its time, date, and text overlays as these are built into the monitor.

The CountPlus was released in 2008. It has a nine-button interface and can overlay text titles (company name, ROOTS, BELLY, etc.), and a DataLink that sends the distance count to CS and CSx series monitors. To show/hide the on-screen text overlay, press the Text key. 

The battery replacement procedure is similar for both (see below). After replacing the battery the CountIR  and CountPlus must be reprogrammed (time, date, reel type, and cable length). The CountPlus has an intuitive menu that makes setup a snap. The CountIR has a three-button interface which makes things a bit more challenging (see the guide below). 

Battery replacement

The battery is located on the circuit board inside the CountPlus and CountIR housing. The housing is secured to the camera reel with four screws and a rubber seal is used to prevent water/dust intrusion.

• Remove the four screws and pull the housing down
• Remove and replace the battery
  1. The + (positive) side of the battery faces the center of the unit
  2. Avoid finger oil on the flat surfaces of the battery
• CAREFULLY seat the rubber seal (not pinched, no bulges)
• When replacing the screws, back thread until you hear it Click, then tighten (do not over-tighten)
• Reprogram the time, date, reel type, and actual cable length (lay the cable out and measure it)

CountIR Instructions

CountIR Keypad

Distance – Displays the distance reading in the lower right hand corner of screen. 

• Press to toggle the distancedisplay On/Off

Zero – Resets the distance reading to zero

Clock – Displays the date and time, turns text overlay ON/OFF

• Press to cycle through choices (one/both/Off)
• Press and hold to show/hide text overlay (company name for example)

Edit Menu

The Edit Menu is where you program in settings and preferences. To open the Edit Menu press the Distance and Clock keys at the same time. The Edit menu contains:

• Time – 12 hr (AM/PM) or 24 hr
• Date – mm/dd/yy or dd/mm/yy
• Units – feet (ft) or meters (m)
• Title – up to 18 text characters (company name, for example)

Key Pad Usage in Edit Mode

• Distance – Functions as the Edit button, press to cycle through the available options
• Zero – Functions as Next button, press to move to the next field
• Clock – Functions as the Exit button, press to save changes and exit

Setting reel type and cable length (required after changing the battery)

• Press Distance and Clock at same time to enter Edit mode, use the buttons to edit the settings
• Cable Length – the actual remaining length of your pushrod, from 50 ft./15 m to 325 ft./100 m in 5 ft/1 m increments
• SeeSnake Reel – select either Standard (large, ships with wheels) or Mini (smaller, no wheels)

 Editing the Title

• Press Distance + Clock simultaneously to enter Edit mode
• Press the Zero key until the Edit command is highlighted
• Press the Distance key to advance through the text characters 
• Use the Zero and Distance keys to advance to the next character space 
• Repeat these steps for each character
• Press the Clock key to Save changes and Exit

 Editing the Title (easy method)

• Buy a CSx series monitor and type on-screen titles using the mobile app or a keyboard
  App: https://youtu.be/jizSOPHJPzs?si=qJ9laSFGBlpC5K7m
  Keyboard: https://youtu.be/L6hIqrYmfEM?si=KPIWvQwuohKuHjIy

CountIR Error messages

ERROR 1 – indicates a distance that is out of bounds

• Less than zero
• Distance is 40 feet longer than the programmed cable length (ex: if the programmed cable length is 100 feet but your actual cable length is 180 feet you will get an ERROR 1 message when you push past 140 ft.)

ERROR 2 – reel type and cable length not set up

• Usually indicates a dead battery
• JOBSITE WORKAROUND: if you get an ERROR 2 message at a jobsite, program in the reel type and cable length (and date/time if you need to see/record this info); these settings will be retained until the system is powered Off.
  NOTE: if you’re at a jobsite and don’t know your exact cable length estimate on the high side, your count will be less accurate but you will avoid an ERROR 1 message.

NO VIDEO – no camera video detected