HQ – Shared Storage for Multiple Users

If your organization has multiple HQ installations you can set up a network storage location that can be shared by all users.

Setup

1. Create a shared folder on your network and map it (see below)
2. Add a new Job Space on each install of HQ and choose this folder as the storage location
3. Set this Job Space as the Primary storage location
   • Job Space 101: https://help.seesnake.com/support/solutions/articles/150000017947-hq-job-space-101

Drive mapping

Drive mapping is a standard networking practice that makes it easier to use shared folders. Mapping assigns a drive letter (“H” for example) to a shared folder, which tricks Windows into treating the shared folder like a physical hard drive installed on the computer. If a shared folder isn’t mapped the jobs in it will be greyed out (i.e. unavailable) in HQ until you manually connect to the folder.

Drive mapping article: https://support.microsoft.com/en-us/windows/map-a-network-drive-in-windows-29ce55d1-34e3-a7e2-4801-131475f9557d

Usage Notes

HQ employs a "lock" system that prevents multiple instances of HQ from modifying the same job, so the job needs to be released by one HQ user before another can edit it. 

Also, because Windows can't detect changes on a network drive, updates to the shared folder will not be seen in real time. The different instances of HQ will see newly added jobs and edits to existing jobs when something triggers a refresh of the Job Space: 

• Clicking a different Job Space and then going back
• Closing and opening HQ
• Saving a job stored on that Job Space