Inspection media can be emailed from the HQ app for Windows using Microsoft Outlook. In some cases this operation may fail and return an error message:
"COM-object Microsoft.Office.Interop.Outlook.Application.class defination not succesful. Element not found HRRESULT-exception: 0x8002802B"
Resolution:
- Uninstall Microsoft Office
- Remove Office folders programfiles/programdata/user profile
- Uninstall HQ
- Uninstall HQ folders programfiles/programdata
- Install Office + updates
- Install HQ
- Send test email from HQ
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